Delivery and return

Orders registered in our system on business days before 15:00 are shipped on the same day.

Orders registered after 15:00 are shipped on the following business day.

Delivery time is 1-2 business days. It may vary depending on the volume of orders registered and the delivery times of the Sameday courier company.

The shipping cost is 25 lei for all orders valued at less than 500 lei, throughout Romania.

Shipping is FREE for all orders valued at more than 500 lei, throughout Romania.

For delivery to E.U. member countries, the shipping cost will be calculated in the cart at checkout.

Product Returns

You may return products FREE OF CHARGE within a maximum of 15 calendar days from receipt of the parcel.

Products must be returned in their original packaging, with the tags attached, and must show no signs of physical wear or damage.

WARNING !!! Return costs will be covered by us only if the return is made through the Sameday courier company using the Easybox Return service. (return.sameday.ro/1zero1)

WARNING !!! Custom-sized products and products customized by printing or embroidery cannot be returned!

Refunds for returned products will be made by bank transfer to the account specified on the return form, within no more than 14 days from receipt of the returned product.

If you would like a different size for the product/products ordered, you may request this within 15 days from receipt of the parcel, and we will cover the outbound and return shipping costs.

If you would like a different product, you must place a new order for the desired product and return the original product. We will refund its value within a maximum of 14 days from receipt of your parcel.

Delivery of a product other than the one ordered must be reported immediately. The buyer may request its return for replacement. If the product is no longer in stock, the buyer may choose either a replacement with another product or a full refund. If replacement with a higher-value product is agreed upon, the buyer will pay the difference; if the value is lower, the buyer will receive a partial refund equal to the difference in value from the replacement product.